Aurelian - Failure to resolve action items – Incident details
All systems operational
Failure to resolve action items
Resolved
Partial outage
Started 2 days agoSeptember 28, 2026Lasted 9 minutesSeptember 28, 202611:59 PMSeptember 29, 202612:07 AMUTC
Affected
Dashboard
Partial outage from 11:59 PM to 12:07 AM
Updates
Resolved
UTC
Resolved
UTC
This incident has been resolved. No calls were impacted - dashboard functionality is back to normal
Identified
UTC
Identified
UTC
We've identified a problem resolving action items that is currently impacting all orgs. This is not impacting calls - Ava is still taking calls and completing them as normal. We are currently working on a fix